Attio
Modern, flexible CRM with a custom data model designed for teams that outgrow spreadsheets.
The verdict
The most promising new-generation CRM, ideal for teams that want flexibility without the weight of Salesforce.
Best for
Startups wanting a flexible, modern CRM with custom objects and a clean UI
Not great for
Teams needing a mature marketplace of third-party integrations
Attio is a next-generation CRM that sits in the space between spreadsheets and Salesforce. If your team has outgrown Notion databases and Google Sheets but does not want to take on the weight and cost of a traditional CRM, Attio is worth serious consideration.
The standout feature is its data model. You can create custom objects, define relationships between them, and build views that match your actual business process. This is the kind of flexibility that normally requires Salesforce plus an admin. In Attio, you get it through a well-designed UI that feels closer to Airtable than a legacy CRM.
Relationship intelligence is another strong point. Attio automatically pulls in data from email and calendar to build a picture of who your team is talking to, how often, and when the last interaction happened. This passive data capture means less manual logging and more accurate records.
The real-time collaboration features make Attio feel different from most CRMs. Multiple team members can work on the same record simultaneously, leave comments, and see updates instantly. It is designed for teams that treat CRM as a shared workspace rather than a database that reps grudgingly update.
The free tier supports up to 3 users and covers core CRM functionality including custom objects, pipeline management, and email integration. The Plus plan at $29/user/mo adds workflow automations, advanced reporting, and higher API limits.
The main gap is the integration ecosystem. Attio connects with major tools through Zapier and its API, but it does not have the depth of native integrations you get with HubSpot or Salesforce. If your stack depends on specific third-party tools, check Attio’s integration list before committing. For teams building a modern GTM stack from scratch, this matters less.
Key features
Custom objects and flexible data modeling
Real-time multiplayer collaboration on records
Automatic contact and company enrichment
Relationship intelligence from email and calendar
Kanban and list views for pipeline management
Workflow automations with triggers and actions
API-first architecture for custom builds
Email integration with automatic activity capture
Pros and cons
Pros
- + Custom objects give you Salesforce-level flexibility in a modern UI
- + Automatic data enrichment reduces manual entry
- + Real-time collaboration makes the CRM feel like a shared workspace
- + Free tier is functional enough for early-stage teams
- + Clean, fast interface that reps actually enjoy using
Cons
- - Integration marketplace is still growing compared to established CRMs
- - Reporting is maturing but not yet as deep as HubSpot or Salesforce
- - Newer platform means fewer community resources and templates
- - Advanced workflow automation is limited on lower tiers
Details
Pricing model
freemium
From $29/user/mo
Team size
small team
Founded
2019
Headquarters
London, UK
Integrations
Compliance
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